Two-step customer identification: collect details, then verify against reliable independent sources.
Process
Standard KYC flow
1
Collect
Full legal name, DOB, residential address.
2
Verify
Independent sources — government ID, electronic verification.
3
Risk-rate
Apply your risk model: customer, channel, geography.
4
Document
Retain evidence for at least 7 years.
Customer-not-present
Online onboarding is acceptable but treated as higher-risk. Use multi-factor verification (document + biometric + electronic check).